executive and Leadership Coaching Thought Leadership
Early in my career, I landed a leadership role at Arthur Anderson. I prided myself for being really good at doing what was expected of me: getting things done on time and on budget. But I wasn’t a good leader.
I wanted to be respected and recognized, yet I was known as an intense know-it-all prone to outbursts. My team’s nickname for me was “Ignora”, as in “ignore her.”
One day, after someone had complained about me, my boss called me in and asked me a simple question: What are you afraid of? I knew I had no reason to be afraid. I had a smart, talented team and was confident in my ability to deliver the work. So, why was I acting that way? I decided to examine my triggers and get clear on what kind of leader I wanted to be.
That’s when I created my first set of “hidden metrics”: my personal measures of success that had nothing to do with the performance goals the company expected me to reach, focusing instead on what would make the leadership journey meaningful for me and what I really wanted to be known for.
Once I changed my approach, relationships and trust improved. I felt lighter, less alone, more supported. My team’s engagement grew. Results got even stronger. Most of all, they came more easily! That early experience shaped the rest of my leadership career and, later, my coaching philosophy. My new book, Hidden Metrics is a practical guide born from all that I have learned from coaching leaders to greater fulfillment and results over the last 30 years.
Once I changed my approach, relationships and trust improved. I felt lighter, less alone, more supported. My team’s engagement grew. Results got even stronger. Most of all, they came more easily! That early experience shaped the rest of my leadership career and, later, my coaching philosophy. My new book, Hidden Metrics is a practical guide born from all that I have learned from coaching leaders to greater fulfillment and results over the last 30 years.
QUALIFICATIONS
- Professional Certified Coach Through IC
- Certified Coach Through Newfield Network USA
- International Coach Federation Member
- Institute of Coaching Fellow
- Hogan Certified
- EQ-I 2.0 Certified
- MBTI Certified
- Strengths Profile Certified
- 30 years practical experience in developing leaders
ASSESSMENTS I USE
- Hogan Suite
- EQ-I 2.0
- Strengths Profile for Leaders and Teams
- MBTI for Leaders and Teams
- Thomas-Kilmann Conflict Mode Inventory
- Customized 360s: Created using questions that are directly related to your goals, not just a general leadership model
- The Leadership Circle Profile
BOOKS
Hidden Metrics: The Coach's Secret to Success That Really Matters
Hidden Metrics reveals the secret to how coaches achieve success with their clients — by focusing on what truly inspires each leader. Together, we create personally meaningful yet invisible goals with our clients that break through old mindsets, patterns of behavior, and limiting beliefs.
Mayday! Asking for Help in Times of Need
Consider this book as a guide for people to better understand and learn how to conquer the personal and professional fears that keep them from turning to others in times of need.
Words of Wisdom

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Coaching with Nora
Coaching for Emerging Leaders

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